ChatDancer ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our video chat platform and related services.
1. Information We Collect
1.1 Information You Provide
- Account Information: Email address, username, password, date of birth, and gender when you create an account.
- Profile Information: Optional information such as profile photos, interests, and location preferences.
- Payment Information: When you subscribe to premium services, payment details are processed securely by our payment processors.
- Communications: Messages you send through our support channels.
1.2 Information Collected Automatically
- Device Information: Device type, operating system, browser type, and unique device identifiers.
- Usage Data: Pages viewed, features used, session duration, and interaction patterns.
- IP Address: Used for security, fraud prevention, and approximate location services.
- Cookies: See our Cookie Policy for details on cookie usage.
1.3 Video Chat Data
We do not record, store, or monitor your video or audio conversations. Video streams are transmitted directly between users using WebRTC technology. We do not have access to the content of your video chats.
2. How We Use Your Information
- To provide and maintain our video chat services
- To match you with compatible chat partners based on your preferences
- To process payments and manage subscriptions
- To communicate with you about service updates and promotions
- To detect and prevent fraud, abuse, and violations of our terms
- To improve our platform and develop new features
- To comply with legal obligations
3. Information Sharing
We do not sell your personal information. We may share information with:
- Service Providers: Third parties who help us operate our platform (hosting, analytics, payment processing)
- Legal Requirements: When required by law, court order, or government request
- Safety: To protect the rights, safety, and property of our users and the public
- Business Transfers: In connection with a merger, acquisition, or sale of assets
4. Data Security
We implement industry-standard security measures including:
- SSL/TLS encryption for all data transmission
- End-to-end encryption for video streams
- Secure data centers with 24/7 monitoring
- Regular security audits and penetration testing
- Access controls and employee training
5. Your Rights and Choices
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your account and data
- Opt-out of marketing communications
- Export your data in a portable format
- Withdraw consent where processing is based on consent
To exercise these rights, contact us at support@coomeet.com.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain information for up to 90 days for legal, security, and fraud prevention purposes.
7. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses for transfers outside the EEA.
8. Children's Privacy
ChatDancer is only for users 18 years of age and older. We do not knowingly collect information from anyone under 18. If we discover we have collected information from a minor, we will delete it immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the platform. Continued use after changes constitutes acceptance of the updated policy.
10. Contact Us
For privacy-related inquiries:
Email: support@coomeet.com
Address: Naxou 1, 1st floor, flat/office 103, Strovolos, 2043, Nicosia, Cyprus